Contact information

You have 30 days from the date of delivery to initiate a return.

To initiate a return:

1. Contact our customer service team at info@biowizdom.com
2. Receive your return authorization and shipping label
3. Pack your item securely in its original packaging
4. Ship the item back to us using the provided label

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to your original payment method.

The following items cannot be returned:

• Final sale items
• Gift cards
• Personalized or custom-made products
• Perishable goods